Returns & Exchanges
At TIRELLI, we want you to be completely satisfied with your purchase. If your garment isn't quite right, we offer returns or exchanges on full-priced items within 14 days of the delivery date.
Return Process
- 1.Review Policy
Ensure your items are in original condition, unworn, unwashed, and with all TIRELLI tags still attached.
- 2.Request Return
Visit our online returns portal with your order number and email address to select the items you wish to return and receive your authorization.
- 3.Package & Post
Securely pack your items and use a trackable shipping service to send the parcel back to our Melbourne warehouse.
- 4.Processing
Once received and inspected, we will process your refund to the original payment method or issue a store credit within 5-7 business days.
