Returns & Exchanges

At TIRELLI, we want you to be completely satisfied with your purchase. If your garment isn't quite right, we offer returns or exchanges on full-priced items within 14 days of the delivery date.

Return Process

  • 1.
    Review Policy

    Ensure your items are in original condition, unworn, unwashed, and with all TIRELLI tags still attached.

  • 2.
    Request Return

    Visit our online returns portal with your order number and email address to select the items you wish to return and receive your authorization.

  • 3.
    Package & Post

    Securely pack your items and use a trackable shipping service to send the parcel back to our Melbourne warehouse.

  • 4.
    Processing

    Once received and inspected, we will process your refund to the original payment method or issue a store credit within 5-7 business days.